Whether you’re a small practice or a big one, you’ve likely run into medical billing issues at some point. This may have resulted in a lower reimbursement rate, missed revenue, or denied claims. If you’ve experienced any of these before, you’re not alone. Almost every medical practice runs into these problems along the lines. While some settle for reduced revenue, others choose not to. In this article, we’ll talk about how you can maximize your revenue with athenahealth EMR software.
According to a recent study, most practices settle for just 60-70% of their total revenue because they’re not sure how to improve their collections. While medical billing is a daunting task to manage, it’s a very beneficial one as well. Before moving on to how athenahealth can help you, here’s a little intro about them.
What is athenahealth EMR
Athenahealth is an all-in-one service provider that ranges from EHR/EMR to enterprise revenue cycle and population health. Currently, Athenahealth EMR offers five different modules that include:
AthenaClinicals: An electronic health records (EHR) or electronic medical records (EMR) software includes clinical charting, among other features.
AthenaCollector: A practice management module that streamlines clinical and non-clinical workflows and operations.
AthenaCommunicator: AthenaCommunicator allows physicians to conduct conference calls and stay connected with other physicians and patients.
AthenaCoordinator: Provides an easy and seamless way to share patient information across platforms and order transmissions.
AthenaClarity: A reporting and analytics software that also assists in performing financial and operational management tasks. In addition to these broad services, you can also find services like telehealth, customer advisory, Epocrates, and platform services. With athenaTelehealth, you can delivery quality medical care to patients that may find difficulty with face-to-face meetings. It also works effectively during the pandemic to avoid physical contact.
Athenahealth provides advisory services to healthcare providers on how to improve patient care, workflow efficiency, staff productivity, and overall revenue. Similarly, Athenahealth EMR also offers complete access to Epocrates A medical reference app that provides insights on medical treatments, drug usage, diseases, diagnostics, and patient health.
Lastly, we have platform services by Athenahealth EMR. You can easily scape-up your existing apps or add more apps to your digital infrastructure without having to worry about those pesky integration issues. Athenahealth EMR ensures your workflows remain uninterrupted whenever you add or change your digital infrastructure. So you can scale up or down your services without having to compromise on productivity.
Maximize revenue with athenahealth
Here are a few ways you can effectively manage billing and increase revenue collections with athenahealth EMR.
Act as One Unit
Your practice is a single identity, and each member of your staff should follow the ‘All for one and one for all philosophy. You might be thinking, “How do we do that?” And the answer’s simple, through coordinated care. Whenever a payer rejects your claims, physicians’ biggest problem is identifying the problem and resubmitting claims. You might be surprised to hear that most practices do this part manually.
Usually, payers have strict deadlines, which for understaffed practices means missed revenue in most cases. Here are some of the mistakes you might’ve faced before:
- Wrong patient information (Name, SSN, address)
- Incorrect insurance information
- Incorrect codes or documentation errors
- Missed Deadlines
- Inadequate documentation
- Not compliant with payer’s requirement
Here’s how athenahealth EMR can help you make sure you don’t end up facing these problems:
- Verify patient insurance information ad demographics at the front desk during registration before the visit.
- Double-check all the information before submitting claims.
- Ensure documentation is as accurate as possible and supports your medical treatment.
- Ensure your claims are according to your payer’s requirements before submitting
Invest in athenahealth’s Claim Scrubbing Service
Claims scrubbing is a process where third-party healthcare providers like athenahealth double-check all of your information before sending it out to your payers. At the end of the day, we’re all humans. We make mistakes. So having an additional layer of security to help protect your revenue never hurts anyone.
Athenahealth’s medical billing and practice management module named, athenaCollector, also provides claims scrubbing services. Apart from that, it’s a fully integrated practice management and medical billing module that simplifies patient scheduling and helps you maximize your revenue.
Think of Alternatives Outsourcing
You’re a physician. You might be the greatest physician in your respected field but still, have trouble with medical billing. After all, we can’t all be good at everything. It’s alright to admit that we have our limits. That’s why we have a plan B. If you feel that you aren’t able to manage your medical billing effectively, you can outsource it to athenahealth.
This way, all of your medical billing headaches go over to athenahealth, and you can focus on what really matters to your patients.
Conclusion Improve billing with athenahealth EMR
Medical billing is a daunting task, especially if you’re not an expert in medical billing and coding. But even if you’re not, don’t worry. We’re here to help you through this tough process. In this article, we’ve talked about some of the strategies you can use to minimize denied claims and maximize revenue with athenahealth EMR. I’m sure that’s something every practice out there wants. After all, who wouldn’t want more money coming into their practice